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Journal of Business and Technical Communication, Vol. 22, No. 1, 65-91 (2008)
DOI: 10.1177/1050651907307709

Mode, Medium, and Genre

A Case Study of Decisions in New-Media Design

S. Scott Graham

Iowa State University, Ames

Brandon Whalen

Middle States Graphic Design Services

Recently, scholars of new media have been exploring the relationships between genre theory and new media. While these scholars have provided a great deal of insight into the nature of e-genres and how they function in professional contexts, few address the relationship between genre and new-media theories from a designer's perspective. This article presents the results of an ethnographic-style case study exploring the practice of a professional new-media designer. These results (a) confirm the role of dynamic rhetorical situations and hybridity during the new-media design process; (b) suggest that current genre and new-media theories underestimate the complexity of the relationships between mode, medium, genre, and rhetorical exigencies; and (c) indicate that a previously unrecognized form of hybridity exists in contemporary e-genres.

Key Words: mode • medium • genre • new media • Web design • case study


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