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Understanding Public Policy Development as a Technological Process

Texas State University, mw32{at}txstate.edu

This article discusses public policy writing as a genre of technical communication and, specifically, public policy development as a technological process. It cites DeGregori’s theory of technology to demonstrate the shared invention processes of technology and public policy, the work of public policy scholars to describe the policy-development process, and the work of human—computer interaction scholars to identify cognitive models of public policy development as a technological process. The article concludes with a discussion of e-rulemaking Web sites and the role of technical communicators in creating these blended spaces.

Key Words: public policy • regulations • technical communication • technology • rule making • e-rulemaking • software

This version was published on October 1, 2009

Journal of Business and Technical Communication, Vol. 23, No. 4, 448-462 (2009)
DOI: 10.1177/1050651909338809


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